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Perspectives on business and customer experience development.

Explore our perspectives on leveraging data and developing business, customer experiences and impactful marketing.

20.05.2026

Predictive analytics transforms knowledge-based management from mere rhetoric into concrete action

Traditional reporting typically focuses on describing what was achieved last month, or last year. This is important information also in the future, but in order to go further with knowledge-based management, decision-makers are interested in predictive analytics –ie. ...
11.05.2026

AI-powered prompts make Power BI reporting more accurate, efficient, and easier

Have you already tried AI tools in Power BI? Data-driven decision-making has taken a giant leap forward with AI. Power BI is no longer just a data visualization tool. Microsoft's Copilot and natural language AI prompts bring a flexibility to Power BI reporting that ...
06.05.2026

Align marketing with business goals for real growth

In many companies, reports from the marketing department and strategy papers from the board seem to live on different planets. Marketing reports clicks, impressions and "engagement", while the board stares at operating margins, market share and churn. If these two ...
17.04.2026

Data-driven management is an activity, not a report

Data-driven management and data-driven business development are widely discussed topics. However, they are often surrounded by misunderstandings, overly high expectations and the inevitable disappointments that follow. In this text, I will take a closer look at a few ...
07.04.2026

Our groundbreaking AI solution for marketing opens up wider opportunities for business development

Generative and agentic AI-tools are already used quite extensively, although often without a harmonised approach. As a result, the benefits tend to remain somewhat superficial: facilitating individual work efforts and possibly slightly increasing efficiency. To realise ...
27.03.2026

The hidden benefits of investing in AI

The AI revolution will affect working life and business much more broadly than we can currently estimate. Yet decisions to invest in AI projects are still too often driven by rough, high-level assumptions about potential cost and time savings from deployment.
27.03.2026

The use of AI demands a lot from customer data

We have been working on some very interesting – and challenging – data projects lately. Underlying many of these projects is our customer organisation's desire to utilise AI either in their sales and marketing operations, or in business development, reporting and ...

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