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Perspectives on business and customer experience development.

Explore our perspectives on leveraging data and developing business, customer experiences and impactful marketing.

17.04.2026

Data-driven management is an activity, not a report

Data-driven management and data-driven business development are widely discussed topics. However, they are often surrounded by misunderstandings, overly high expectations and the inevitable disappointments that follow. In this text, I will take a closer look at a few ...
07.04.2026

Our groundbreaking AI solution for marketing opens up wider opportunities for business development

Generative and agentic AI-tools are already used quite extensively, although often without a harmonised approach. As a result, the benefits tend to remain somewhat superficial: facilitating individual work efforts and possibly slightly increasing efficiency. To realise ...
27.03.2026

The hidden benefits of investing in AI

The AI revolution will affect working life and business much more broadly than we can currently estimate. Yet decisions to invest in AI projects are still too often driven by rough, high-level assumptions about potential cost and time savings from deployment.
27.03.2026

The use of AI demands a lot from customer data

We have been working on some very interesting – and challenging – data projects lately. Underlying many of these projects is our customer organisation's desire to utilise AI either in their sales and marketing operations, or in business development, reporting and ...
23.03.2026

What makes strategic marketing beneficial from a business perspective?

This article is part of a series on strategic marketing. First, I discussed what strategic marketing is and how it differs from traditional marketing. Next, I opened up the range of things that can be included in a strategic marketing toolbox. The focus of this, the ...
23.03.2026

The breadth and width of strategic marketing

This is the second part in our series of articles on strategic marketing. If you haven't read Part 1 – What is strategic marketing and how does it differ from traditional marketing? – you should read it either before or after this article. Why we are committed to ...
23.03.2026

What is strategic marketing, and how does it differ from traditional marketing?

In our view, a strategy approach to marketing is about being systematic: it is about designing your campaigns and selecting your channels based on the needs and habits of your target group. In this series of articles, we look at the strategic marketing from different ...

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