<img height="1" width="1" style="display:none;" alt="" src="https://px.ads.linkedin.com/collect/?pid=1570276&amp;fmt=gif">
Skip to content

Data and automation ecosystem

An intelligent data and automation ecosystem brings data-led operations and a first-class customer experience to the centre of your business and service production.

Data- ja automaatio-ekosysteemi

Intelligent automation ecosystem

 

Älykäs automaatioekosysteemi

We can help you build an intelligent data and automation ecosystem, which consists of customer-centric websites and digital services built on modern technology platforms, integrated to your operational platform, ERP, CRM and marketing automation system.

This highly efficient system entity enables you to share and utilise data between different systems. This raises data-based leadership to a new level, as customer data is constantly refined and can be used to lead everyday operations and to develop your business.

Once the systems have been mapped and a roadmap developed, the automation ecosystem can be built by integrating one system at a time. In CRM, ERP and other data-heavy system implementations, we utilise Digia’s extensive expertise.

 

Marketing Automation and Customer Relationship Management

Advanced marketing automation and CRM platforms play an essential role if you want to use customer data as efficiently as possible. At best, the contents, data and customer contacts can be managed through the same centralised platform.

A marketing automation system is extremely helpful in managing digital marketing activities, scheduling and customising messages for audiences and channels. An intelligent MA system also helps identify, manage and classify leads.

Tekoäly ja robotiikka (2)

Artificial intelligence and robotics

We can help you utilise robotics and artificial intelligence in developing your operations and producing a first-class customer experience. AI can help, for example, analyse and enrich business data, make forecasts and identify processes that are suboptimal.

You can get the most benefits out of robotics and AI if you implement them alongside new technology platforms while also renewing your operating models. Digia's AI & robotics experts are on hand to help us in any type of automation project.

Read more about the AI services we can offer >

A highly efficient data ecosystem enables smooth data sharing and utilisation between different systems and AI solutions.